1. Order Tracking
Order Tracking — Antophy
Track Your Order
At Antophy, we keep you informed at every step of your delivery journey. Once your order is dispatched from our facility, you'll receive an automated shipping confirmation email containing your dedicated tracking number and a direct link to the courier's tracking portal.
How to Track Your Package
- Locate your shipping confirmation email (check your spam/junk folder if you can't find it).
- Click the tracking link inside the email, or copy your tracking number.
- Paste the number into the courier's official tracking page to view live delivery milestones.
When Will My Tracking Update?
- Tracking numbers are issued as soon as your order is dispatched — typically within 1–2 business days of purchase.
- Please allow 24–48 hours after dispatch for the carrier to activate and update your tracking milestones on their system.
- International shipments may occasionally show gaps in tracking while parcels move between customs checkpoints — this is normal and does not mean your order is lost.
Estimated Delivery Times
- Processing: 1–2 business days (Monday to Friday)
- International Standard Shipping: 5–10 business days after dispatch
Haven't Received a Tracking Number?
If more than 3 business days have passed since your order and you still haven't received a shipping confirmation email:
- 📧 Email us at anthonybleakleyf261@gmail.com with your order number
- 📞 Or call us at 0385 93 83 21
Our team will locate your order and send you an update within 24–48 business hours.
Delayed or Stuck Tracking?
If your tracking hasn't updated for several days or your parcel has passed its estimated delivery window, contact our support team. If a shipment is officially confirmed as lost by the carrier, we will send a free replacement or issue a full refund — your choice.